Shipping policy
**Shipping Policy**
*Last updated: June 28, 2025*
At Stay Heaven, all products are made to order and shipped directly from our fulfillment partners in the U.S. We currently ship within the United States, including Alaska and Hawaii.
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Shipping Rates
We offer **flat rate shipping** based on your order total:
- **Orders under $100 (Contiguous U.S.)**: $6.95 flat rate shipping
- **Orders $100 and over (Contiguous U.S.)**: FREE shipping
- **Orders shipping to Alaska or Hawaii**: $9.95 flat rate shipping
> Shipping costs are automatically calculated at checkout based on your shipping address.
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Shipping Zones
We currently ship to:
- All 48 contiguous U.S. states
- Alaska & Hawaii (with adjusted flat rate)
> *Please note: Orders shipping to Alaska and Hawaii may take longer to arrive and incur a higher shipping cost due to location and carrier fees.*
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Fulfillment & Estimated Delivery Times
Estimated Delivery Times
All items in our shop are made-to-order just for you! 💌
- **Processing time:** 2–5 business days
- **Shipping time (U.S.):** 3–6 business days after production
- **International shipping:** (when available) Varies by location
- **Tracking:** You’ll receive tracking information via em
Split Shipments
If your order contains multiple items, they may ship separately depending on which fulfillment center produces each one. You’ll receive a tracking number for each package.
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Delivery Issues
Stay Heaven is not responsible for:
- Delays caused by shipping carriers
- Incorrect shipping addresses entered at checkout
- Unclaimed or returned packages marked as delivered
Please double-check your address before submitting your order.
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Do You Ship Internationally?
We currently do not offer international shipping—but we’re working on it. Be sure to subscribe to our newsletter for updates!
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Questions?
Reach out anytime at **stayheavenshop@gmail.com** for help with orders, tracking, or general questions.