Terms of service
Terms of Service
Last updated: [June 28, 2025]
Welcome to Stay Heaven. These Terms of Service ("Terms") govern your use of our website, www.stayheavenshop.com, and your purchase of any products from us. By visiting or making a purchase from our store, you agree to be bound by these Terms.
1. Overview
Stay Heaven is an independent fan-inspired shop offering apparel and accessories made to order. The majority of our products are custom printed or embroidered after a purchase is made. All sales are subject to our Return & Refund Policy and our Privacy Policy.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website and place an order. If you are under 18, you may only use this site with the permission and supervision of a parent or guardian.
3. Orders and Fulfillment
Orders placed through our site are made-to-order unless otherwise noted. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, incorrect pricing, or inventory issues.
By placing an order, you agree to provide current, complete, and accurate purchase and shipping information. You agree to promptly update your account and other information so we can complete your transaction.
4. Pricing and Payment
All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice. Payment is required at the time of purchase and is processed securely through Shopify Payments, PayPal, or other available methods.
You are responsible for any applicable taxes, shipping costs, or customs duties, unless otherwise stated.
5. Shipping
Shipping is available within the United States, including Alaska and Hawaii. Please refer to our Shipping Policy for current rates and delivery timelines.
Stay Heaven is not responsible for delays caused by shipping carriers, weather, or incorrect addresses provided by the customer.
6. Returns and Refunds
Please review our Return & Refund Policy, which outlines our procedures and limitations. Most of our products are custom printed and final sale unless there is a confirmed error or defect.
7. Intellectual Property
All content on this site—including text, images, graphics, logos, and designs—is the property of Stay Heaven or its licensors and is protected by copyright and trademark laws.
You may not use our content or designs for commercial purposes without written permission.
8. User Conduct
You agree not to use our site or services for any unlawful purpose or in a way that could damage, disable, or interfere with our operations.
You may not attempt to gain unauthorized access to the website, user accounts, or payment systems.
9. Limitation of Liability
To the fullest extent permitted by law, Stay Heaven shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the site or purchase of products.
10. Governing Law
These Terms are governed by the laws of the state of South Carolina, without regard to conflict of law principles. By using this site, you agree that any disputes will be handled in the courts of that state.
11. Changes to These Terms
We reserve the right to update or change these Terms at any time. Updates will be posted on this page, and your continued use of the site after changes are posted constitutes your acceptance.
12. Contact
If you have any questions about these Terms, you may contact us at:
stayheavenshop@gmail.com